Telangana Haritha hotels to raise standards with new measures
Telangana Tourism Development Corporation is rolling out measures to improve Haritha hotel quality, hygiene and service, including CCTV monitoring and an automated booking system. Action was taken against a unit manager for standards lapses, with ongoing surprise inspections reported by the MD.
Key takeaways
- TGTDC is implementing a quality-improvement program across Haritha hotels.
- Surprise inspections are being used to assess facilities, hygiene and service standards.
- A CCTV-based monitoring system will be installed in hotel kitchens.
- Dedicated teams will conduct regular inspections and enforce corrective actions.
- An automated online booking system is being deployed for Haritha hotels.
What Happened
The Telangana Tourism Development Corporation (TGTDC) announced a broad program to lift the quality of accommodation, food, hygiene and general services at Haritha hotels across Telangana. The effort is led by TGTDC Managing Director P. Gouthami, who has been conducting surprise inspections of Haritha properties to assess facilities, kitchens, food quality, hygiene, staff performance, maintenance and overall service standards. Officials have been instructed to ensure there is no compromise on food quality or kitchen hygiene. In a specific enforcement step, departmental action was initiated on Sunday (August 23, 2026) against Sambashiva Rao, the Unit Manager of the Haritha Hotel in Vikarabad. The corporation also intends to adopt practices used by star hotels to improve guest comfort and the overall experience at Haritha hotels.
Key elements of the program include the installation of a CCTV-based live monitoring system in hotel kitchens to continuously oversee food preparation, kitchen hygiene and staff activities. Dedicated vigilance teams will be formed to monitor quality, hygiene and service standards, conducting regular inspections and taking corrective action where deficiencies are found. An automated booking system is being implemented to enable online room availability checks and bookings for Haritha hotels. Md Gouthami highlighted that as Telangana’s tourism sector grows, service standards at Haritha hotels must evolve toward higher hospitality benchmarks, with focus on food quality, hygiene, and the use of technology to modernize and streamline operations.
Overall, the measures aim to tighten supervision, leverage technology, and ensure consistent adherence to prescribed standards across all Haritha properties.
Why It Matters
The actions represent a shift toward more formalized quality control in state-run hospitality properties. By introducing live kitchen monitoring and dedicated quality teams, the program seeks to reduce lapses in food safety and service, potentially increasing guest satisfaction and repeat visitation. An automated booking system could improve transparency and ease of access for tourists, aligning Haritha hotels with expectations of modern travelers and higher-tier hospitality practices.
Background
Haritha hotels are a network operated by the Telangana Tourism Development Corporation. The organization has signaled a move to align Haritha properties with higher hospitality standards, including improved food quality, hygiene practices, and customer service, and to adopt universal hospitality practices used by leading hotels.
Key Facts
- TGTDC Managing Director P. Gouthami conducted surprise inspections of Haritha hotels across Telangana.
- The inspections assessed accommodation facilities, restaurant and kitchen operations, food quality, hygiene, staff performance, maintenance and overall service standards.
- Action was initiated against Sambashiva Rao, Unit Manager of Haritha Hotel in Vikarabad on August 23, 2026.
- Plans include installing a CCTV-based live monitoring system in hotel kitchens.
- A dedicated vigilance team will monitor quality, hygiene and service standards with regular inspections.
- An automated booking system for Haritha hotels is being implemented to enable online room availability checks and bookings.
- The program aims to bring Haritha properties closer to standards followed by leading hospitality establishments.
- MD Gouthami emphasized modernization and reliability to enhance tourist-friendliness of Haritha hotels.
What Happens Next
Officials indicated ongoing inspections and the rollout of the CCTV system and the automated booking platform, with corrective actions to be taken wherever deficiencies are found. The department plans to continue monitoring and enforcing prescribed standards across all Haritha hotels to uplift guest experience and align with higher hospitality benchmarks.
Sources reviewed
Project Chintan independently synthesized and analyzed information cross-checked across the sources listed above.
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