Bengaluru auto driver helps woman with broken scooter, video goes viral
A Bengaluru Uber auto driver named Tanzeem stopped to aid a woman whose scooter had broken down, continuing for 10–15 minutes; the moment was recorded by a passenger and shared online, drawing widespread praise.
Key takeaways
- An Uber auto driver in Bengaluru assisted a woman whose scooter had broken down, staying with her for 10–15 minutes.
- The act was recorded by a passenger and shared online, where it received broad acclaim.
- The driver was identified as Tanzeem, and the driver was publicly praised by the recording passenger.

What Happened
The event occurred on a Bengaluru road where an auto driver affiliated with Uber stopped to assist a woman whose scooter had broken down. Over roughly 10 to 15 minutes, the driver, identified as Tanzeem, stayed alongside the woman and pushed the scooter with his foot while driving the auto, until she could reach a place to obtain help. A passenger in the auto, Chetna Saraf, recorded part of the moment and posted the clip online. Saraf’s post described the encounter and highlighted the driver’s actions, noting that the video captured only a portion of the full incident due to the recording being made in the moment. The driver was publicly identified in the posts as Tanzeem, and Saraf tagged Uber India in praise of the driver’s conduct. The video quickly resonated with social media users, who praised the act of kindness and the driver’s willingness to assist a stranger.
Why It Matters
The incident has become a touchstone for online communities in India, illustrating a moment of everyday generosity on city streets. Observers highlighted the importance of humane responses to people in need, with many comments commending such acts as reminders that kindness persists in public spaces. The event has also drawn attention to the role that ride-hailing services and their drivers can play in direct, neighborly assistance beyond their core transport function.
Background
The accounts in multiple outlets describe the same sequence: a passenger recorded the driver helping a woman with a broken scooter, the driver remained with her for 10–15 minutes, and the video was shared online where it gained attention and praise. The driver was identified as Tanzeem, and the social media post credited Uber India with potential recognition, although the core action is presented as the driver’s personal act of courtesy toward a stranger.
Key Facts
- Location: Bengaluru (Bangalore) street where a scooter breakdown occurred
- Actor: Uber auto driver named Tanzeem
- Time spent assisting: approximately 10–15 minutes
- Action: Pushed the scooter with his foot and remained alongside the woman to help her reach a place for assistance
- Record and sharing: Video captured by passenger Chetna Saraf and posted online with captions describing the incident
- Public reception: Widely praised on social media; Saraf tagged Uber India in her posts
What Happens Next
There is no published schedule or official next step tied to the driver in the materials provided. Public reaction on social platforms continues to highlight the act as an example of everyday kindness, with discussions focusing on community spirit and the role of ride-hailing workers in urban support networks.
Sources reviewed
Project Chintan independently synthesized and analyzed information cross-checked across the sources listed above.


